Why housing societies need digital maintenance billing
Committees lose trust when owners ask "what is this ₹500 line?" and the treasurer has only a merged Excel cell. Digital billing ties every rupee to a charge head, flat, and invoice number — the same discipline you expect for formal votes.
Pain point 1: No itemised invoice
Owners pay maintenance without seeing GST breakdown, arrears, or late fees explained.
Fix: Each invoice lists line items with tax; residents open My dues anytime.
Pain point 2: Receipts lost in chat
"Paid on 3rd" in WhatsApp is not proof for the auditor.
Fix: Record payment in Plinth → numbered receipt PDF.
Pain point 3: Late fees applied inconsistently
Manual spreadsheets apply penalties unevenly; disputes follow.
Fix: Late-fee rules on the billing cycle; Apply late fees runs once for the period.
Pain point 4: Roster mismatch
Bills go to wrong names when the flat list diverges from the voting roster.
Fix: Billing uses the same claimed-flat roster as society voting.