How Omnichannel Communications works in Plinth
- Admin enables the module — included on Professional tier societies.
- Configure society defaults — review settings on the admin screen (
/admin/comms). - Residents use the feature at
/me/comms-preferences. - Audit & review — committee can export records for AGM compliance.
Urgent notices need more than in-app alerts. Omnichannel comms reaches residents on the channel they actually read.