Omnichannel Communications FAQ for Housing Societies

Omnichannel Communications FAQ

Who can use Omnichannel Communications?

Society members on the Professional tier with an active membership and claimed flat (where applicable).

Is there an audit trail?

Yes. State changes are recorded in the append-only society audit log.

Does it work on mobile?

Yes. Plinth is a mobile-first PWA with native app shells for residents and guards.

Need help setting up?

See the getting started checklist and admin help guides.