Amenity Booking Troubleshooting

Amenity booking troubleshooting

I don't see any amenities Only active amenities appear for residents. Ask your admin to add facilities from Admin → Amenities. Confirm you have an active society membership and a claimed flat.

"That slot is already booked" Another pending or confirmed booking overlaps your chosen window. The database blocks double-booking by design. Pick a different time or ask admin to review the schedule.

"This slot is too soon/too far in advance/too long" Your amenity has booking guardrails. Use a start time that fits notice + advance limits and keep duration within max hours.

Booking stuck on pending The amenity has requires approval on. An admin must approve from Admin → Amenities. If approval fails with "slot already booked," another booking was confirmed for that window while yours was pending.

Booking rejected Admin rejected with reason (visible on the booking). Adjust slot timing, guest count, or use another amenity and rebook.

Can't approve a booking Admin role required. Only pending bookings can be approved.

Can't cancel a booking Residents can cancel bookings they created. Admins can cancel any booking. Resident cancellation is blocked after the amenity cutoff window. Already cancelled bookings cannot be reopened create a new booking.

Can't add or edit amenities Admin role required. Open Admin → Amenities, not the resident Amenities page.

Invalid time range End time must be after start time. Check AM/PM when entering slots.

Amenity disappeared Admin may have set it inactive. Past bookings remain; new bookings are blocked until reactivated.

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