plinth

Maintenance Billing Troubleshooting

Finance1 min readUpdated 2026-06-08

Billing troubleshooting

Resident: no invoices society may not have issued this cycle yet; confirm with treasurer. Resident: can't see a flat's bill you must have claimed that flat. Admin: per sq ft total wrong check flat area in Admin → Members. Admin: GST missing enable taxable + rate on the charge head before issuing. Admin: can't issue cycle may already be issued; create a new cycle for the next period. Admin: cycle not editable now close the old cycle and create a fresh period for new invoices. Late fee not applied run Apply late fees on the cycle after due date; rule is set on the cycle. Payment won't record amount must be ≤ balance due; invoice must not be cancelled.

support@plinth.life

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