Resident: Submit and Upvote Ideas
Resident: submit and upvote ideas
The idea board is where you propose something the society should do — not where you report something broken.
Before you start
- Signed in with a claimed flat in your society
Is it an idea or a complaint?
Get this right or your post goes nowhere.
| Your situation | Where it goes |
|---|---|
| The lift is jerking; a corridor light is out | Raise a ticket — it needs an owner and a fix |
| The society should add EV charging | An idea |
| My bill looks wrong | Your committee, in writing |
| The terrace should become a seating area | An idea |
A complaint posted as an idea sits in a list for weeks. A ticket gets assigned to someone.
Submitting an idea
- Open /ideas.
- Tap New idea.
- Give it a clear title — "Add two EV charging points in the basement" beats "EV charging".
- Explain the problem it solves, roughly what it would involve, and who benefits.
- Post.
Your name and flat are shown. Ideas are not anonymous, which is deliberate — in a building where everyone is a neighbour, anonymous proposals cause more problems than they solve.
Upvoting
Open any idea and tap the upvote. The count tells the committee what has broad support rather than what the most persistent resident wants.
An upvote is interest, not a decision. Fifty upvotes for a swimming pool does not create a swimming pool. What upvotes do is get an idea in front of the committee and into the triage.
You can upvote once per idea, and you can take it back.
What the statuses mean
The committee reviews the board and sets a status with a short reason:
| Status | What it means for you |
|---|---|
| Backlog | Received and recorded, not yet prioritised |
| Planned | Accepted — the committee intends to do it |
Where an idea needs money or a rule change, it does not stop at the board. It becomes a proper proposal, goes out with the general body notice, and is voted on. Enthusiasm on the idea board is not a mandate — a resolution needs proper notice.
If your idea is declined
You should get a reason: cost, legality, safety, bye-laws, or it affects other residents adversely.
A reasoned no is a legitimate outcome, and worth more than an idea sitting untouched for a year. If you disagree, you can raise it again with the missing information, or gather support and requisition a general body meeting.
Getting your idea taken seriously
- Be specific. "Better security" is not actionable. "A second guard on the rear gate between 10pm and 6am" is.
- Say what it costs, even roughly. Ideas with no cost estimate are hard to prioritise.
- Say who benefits, and be honest if it is a minority.
- Check it has not already been raised — duplicates split the upvotes and neither gets traction.
- Accept a no gracefully. Committees are volunteers, and the budget is finite.
Frequently asked questions
Can I post anonymously? No. Ideas carry your name and flat. In a residential community, anonymous proposals generate grievances rather than ideas.
Does a high upvote count mean it will happen? No. Upvotes show interest and get the idea in front of the committee. Spending money or changing rules still needs a proper proposal and a general body vote.
Where do I report something broken? The helpdesk, not the idea board. A ticket gets an owner and a target time.
How long until I hear back? Most committees triage at each meeting, typically monthly. If your idea has sat untouched for months, raise it at the next general body meeting.
Can I edit or withdraw my idea? Ask your committee if you need it removed or corrected.
Someone already posted my idea. Should I post it again? No — upvote theirs. Duplicates split support and neither gets traction.
Related: Admin: manage ideas · The housing society suggestion box · Resident: raise and track a ticket
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