HelpOperations

Plinth Gate Booth App for Guards

Updated 2026-06-09

Plinth Gate booth app

Plinth Gate is a dedicated guard app (life.plinth.gate) — separate from the resident Plinth app. It uses the same gate RPCs as Admin → Gate but is optimised for a booth tablet: large targets, camera QR scan, full-screen approval alerts, and offline entry/exit sync.

Admin setup (one time)

  1. Staff roster — Admin → Helpdesk → Staff: add guard with role guard or security_supervisor.
  2. Link email — attach the guard's login email to the staff row.
  3. Booth PIN — assign or regenerate the 4-digit passcode (shown once on create).
  4. Society code — Admin → Settings → Plinth Gate app shows the 6-character code. Rotate if compromised.

Install on the booth tablet

  • Android / iOS — install Plinth Gate from the Play Store or App Store (society-specific build).
  • Web/PWA — open the gate URL your society was given; add to home screen for kiosk mode.

Guards sign in with society code + PIN — no personal password on the shared device. Optional device lock PIN locks the screen when the guard steps away.

Daily use

Same flows as Gate desk guide:

  • Verify OTP or scan QR for pre-approved passes
  • Walk-in — select flat, wait for resident approve/deny push
  • Waiting tab — pending walk-ins
  • Entry / exit — logs gate_events; queues offline if network drops
  • Alerts — audio/haptic when a resident approves or denies

Languages: English, Hindi, Tamil, Marathi.

Admin web gate desk

Society admins and supervisors can still use Admin → Gate (/admin/gate) in the main Plinth app — same desk UI, plus staff attendance and export tools.

FAQ

Can guards use the resident Plinth app instead? Yes, if they have staff login — but Plinth Gate is recommended for shared tablets (booth PIN, device lock, guard-first layout).

Do residents need Plinth Gate? No — residents use the main Plinth app at /visitors.

Push for walk-ins? Residents get push on approve/deny requests; guards get push on Plinth Gate when a flat owner responds.

Support: [email protected] with society name and gate location.