How Visitor & Gate Works in Plinth (Step by Step)

How visitor & gate works in Plinth

Residents pre-approve visitors with OTP, QR, and invite links. Guards verify at Gate desk (Plinth Gate booth app or Admin → Gate) with camera scan or OTP. Walk-ins notify flat owners; deliveries support Leave at Gate parcels. Every transition is audit-logged.

Flow A: Pre-approved visitor pass

Step 1: Resident creates a pass

1. Open Visitors.
2. Tap Pre-approve choose kind: guest, delivery, cab, vendor, staff, or other.
3. Enter name, optional phone, company (delivery presets), vehicle, and optional valid from time.
4. Save as recurring visitor template for frequent staff or vendors.
5. Submit visitor pass creation returns OTP, QR, and an invite link.

Step 2: Guard verifies at gate

1. Open Plinth Gate on the booth tablet (setup guide) or Gate desk in Admin → Gate.
2. Scan QR with the camera or enter the 6-digit OTP.
3. Pass verification (OTP or QR) approves expected passes and records verification.

Step 3: Log entry and exit

1. Tap Entry gate event log; flat owners get an entry notification.
2. Tap Exit when they leave.
3. Use Inside now tab to see who is on campus. Multi-gate societies pick the active gate.

Flow B: Walk-in approval

1. Guard logs walk-in with flat, kind, phone (lookup returning visitors), vehicle, and optional photo.
2. Flat owners approve, deny, or Leave at gate (deliveries).
3. Guard marks parcel collected → resident gets pickup OTP → guard confirms handover.

Offline and export

• Entry/exit queues locally when offline; sync when connectivity returns.
• Admins export gate events CSV from the passes tab.

Resident guide · Gate desk guide · FAQ.