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How Resident Vault Works in Plinth

Updated 2026-06-09

How resident vault works in Plinth

Residents with a claimed flat open My vault (/me/vault), pick Personal or Flat documents, upload a file, and download via short-lived signed URLs. All writes go through server-side checks — quota limits, flat linkage, and visibility rules — not direct database edits from the browser.

Before you start

  • Sign in and claim your flat (required to upload; personal files remain accessible after unclaim).
  • Supported files: PDF, JPEG, PNG, WebP, Word (.docx), Excel (.xlsx), max 25 MB each.
  • Starter societies: up to 10 personal / 5 flat active files with lower storage caps. Community+: up to 50 active files and 250 MB per scope. See pricing.

Save a personal document

  1. Open My vaultPersonal tab.
  2. Tap Save to vault.
  3. Enter a title, pick a category (identity, rental, ownership, insurance, tax, receipt, move, other).
  4. Choose a file from your device.
  5. Tap Save to vault — the file is stored in private resident-vault storage; only your profile can read it.

Personal files stay if you sell the flat and are unclaimed. The committee cannot browse your personal vault.

Save a flat document

  1. Open My vaultFlat documents tab.
  2. If you own multiple flats, select the flat.
  3. Tap Save to vault and fill title + category.
  4. Choose Who can view:
    • Flat residents only — everyone linked to that flat.
    • Flat + committee — flat residents and society admins (for tenant verification, move-in packs).
  5. Upload the file.

When the flat is unclaimed (ownership transfer), all flat vault files for that flat are purged. Personal vault is untouched.

Manage files

  • Open — 120-second signed URL.
  • Rename — active files only.
  • Archive — hide from the active list; still counts toward storage on Starter/Community quotas.
  • Restore — move archived files back if you are under quota.
  • Delete permanently — removes storage and metadata; cannot be undone.

How this differs from Documents

My vaultDocuments (/documents)
Who uploadsResidentsSociety admins
Personal filesYesNo
Committee publish workflowNoYes (draft/publish/archive)
Typical contentRent agreement, ID copyBye-laws, AGM minutes

Resident help: personal files · Flat documents help · FAQ.