Resident: Raise a Move-in or Move-out Request
Resident: raise a move request
Tell the society before you move, not on the day. Raising a request gets you a written approval, a booked date, and a gate that expects your movers — instead of a conversation with a guard while a truck blocks the ramp.
Before you start
- Signed in with a claimed flat in your society
- You know your move date, ideally at least seven days ahead
- You have your documents ready (see below)
Step 1: Raise the request
- Open /me/move.
- Choose the type: move-in or move-out.
- Indicate whether you are the owner or a tenant.
- Enter the intended date.
- Submit.
The request goes to the committee as pending.
Step 2: Provide the documents
For a move-in:
- Registered leave-and-licence agreement (if renting) or sale deed / allotment letter (if buying)
- Police verification acknowledgement for tenants — start this early, it can take weeks if your permanent address is in another state
- Photo ID for every adult who will live in the flat
- Vehicle registration numbers, for parking allocation
- An emergency contact for the flat
- Details of any household help who will come regularly
For a move-out: clear your maintenance dues, including the current month. The society will not issue a no-dues certificate — or release your deposit — until this is done.
Step 3: Wait for the decision
| Status | What it means |
|---|---|
| Pending | With the committee |
| Approved | Go ahead on the agreed date |
| Rejected | With a reason — usually a missing document or outstanding dues |
| Completed | The move is done and closed out |
| Cancelled | You withdrew it |
If rejected, fix the stated reason and raise it again. A rejection should always carry a reason; ask for one if it does not.
Step 4: Work through the checklist
Once approved, your request carries a checklist you and the committee can both see. Typically:
- Lift protection arranged
- Move within agreed hours (commonly 9am–6pm; not on a festival or general body day)
- Movers logged at the gate with ID
- Debris removed the same day
- Parking allotted or released
- Society property returned (move-out): access cards, gate remotes, intercom handset, amenity keys, parking tags
Tick items off as they happen. It keeps both sides on the same page and speeds up your deposit refund.
Step 5: Get your deposit back
After a move-out, the society inspects common areas for damage and releases the refundable deposit within its stated period.
If anything is withheld, you are entitled to an itemised note saying what and why. Ask for it if it does not arrive — an unexplained deduction is worth querying immediately rather than months later.
Cancelling
Cancel from the same screen if your plans change. Do it as early as you can so the society can free the lift slot.
What the society may and may not charge
Reasonable: a refundable damage deposit, and a non-refundable charge covering lift wear, extra housekeeping and staff overtime — provided both trace to a general body resolution, are the same for every flat, and come with a receipt.
Not reasonable: a charge with no bye-law basis, a figure set by one office-bearer, or a fee that is really a penalty for letting the flat. Non-occupancy charges are capped in several states.
A society also cannot refuse your tenant on grounds of religion, caste, community, region, marital status, food habits or profession. It can require documents and verification — process, not identity.
Frequently asked questions
How much notice do I need to give? Usually seven days. Check your society's policy — raising it late may mean the date cannot be approved.
Can the society refuse my move? On legitimate grounds: missing documents, dues outstanding, no police verification. Not on grounds of who you are or what you eat.
Do I need police verification to rent a flat? The obligation sits with your landlord, and the society is entitled to see the acknowledgement before permitting occupancy. Start it early.
When do I get my deposit back? After the move-out is completed and common areas are inspected, within the period your society states. Any deduction should be itemised.
Do I have to pay maintenance for the month I move out? Yes, up to and including the month of the move, and it must be clear before a no-dues certificate is issued.
What happens to my household help's gate access when I leave? It should be deactivated as part of the move-out. Mention it if it is not on the checklist — this is the step most often missed.
Related: Admin: review move requests · Move-in / move-out checklist · Resident: manage directory privacy
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