Society accounting troubleshooting
I cannot see Admin → Accounting
- Confirm you are a society admin, not only a resident.
- Society accounting is on the Finance tier — upgrade if your plan excludes Finance features.
- Route is
/admin/accounting(admin only; no resident page).
Defaulters list is empty
- Issue invoices in maintenance billing first — defaulters roll up from issued invoices.
- If everyone paid, the list correctly shows no outstanding balances.
- Partial payments reduce balance until fully cleared.
Expense not saving
- Check required fields: description, amount, category, incurred date.
- Amount must be a valid positive number.
Resident asks to see society expenses
- The expense ledger is admin-only by design. Residents see their own bills under My dues (
/billing). - Publish summary figures via a financial notice if the committee wants owners informed.
I need full accounting / GST returns
- Plinth society accounting is a thin expense ledger, not CA software. Use your auditor's tools for statutory books.
- For invoicing and GST line items, use maintenance billing.
Wrong category chosen
- Edit the expense row if the UI allows; otherwise add a correcting entry and note in description (committee policy).
More help: Accounting FAQ · [email protected]