HelpCommunity

Admin: Moderate Marketplace Listings

Updated 2026-06-07

Admin: moderate marketplace listings

Open the moderation queue

  1. Go to Admin → Marketplace (/admin/marketplace).
  2. Review listings with status pending_review — these were reported by residents via report_listing.
  3. Open each listing to read the title, description, price, category, and report context.

Approve a listing

  1. If the ad follows society rules, tap Approve.
  2. Plinth calls moderate_listing — status returns to active.
  3. The listing is visible again on Marketplace.

Remove a listing

  1. If the ad violates bye-laws, is spam, or is misleading, tap Remove.
  2. moderate_listing sets status to removed.
  3. The owner can post a corrected listing if appropriate.

View reports

Use the reports view on Admin → Marketplace to see which listings were flagged and by whom (per your society's privacy settings). Process oldest pending_review items first so buyers are not misled.

Tips

  • Publish a notice when you change marketplace rules (e.g. no commercial broker ads).
  • Moderation actions are audit-logged — same governance standard as polls and helpdesk actions.
  • Remind residents to mark sold so the board stays current without admin intervention.

Next: Troubleshooting.